Help Item Privacy Policy, Inc. ("") has created the following Privacy Policy to describe how uses information it collects when people visit's website located at (the " Site") or sign up to use's services (the "Services"). may periodically make changes to this Privacy Policy that will be posted on this webpage. If makes any material changes to this Privacy Policy, will provide notice of such changes through a posting on the Site or through another reasonable means of communication. abides by the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework, as provided by the U.S. Department of Commerce and regarding the collection, use, and retention of personal information received from European Union member countries and Switzerland. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

To learn more about the Safe Harbor program, and to view's certification, please visit has agreed to dispute resolution by the American Arbitration Association. If you have any questions about's practices, please contact us at or postal mail at, LLC, 4408 Spicewood Springs Rd Austin, TX 78720, Attn: Privacy. If the explanation or information you receive does not resolve your concern, you may contact the American Arbitration Association as described in the next paragraph to address your complaint.

If after contacting us your complaint is not resolved, you may then raise your complaint by contacting American Arbitration Association ("AAA") Dispute Resolution Services Worldwide - Case Filing Services ( by email (, by fax at (877) 495-4185, or mail at American Arbitration Association Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08032. If you are faxing or mailing AAA to lodge a complaint, you must include the following information: the alleged privacy violation, your contact information, and whether you would like the particulars of your complaints shared with For information about AAA or the operation of AAA's worldwide dispute resolution process, please visit AAA at or request this information from AAA at any of the addresses listed above.

What information does collect?

When you use the Site or sign up for the Services, may collect certain contact information from you, including without limitation: first and last name, organization name, political affiliations, city, state and zip code, email address, and phone number (collectively, "Contact Information"). When purchasing Services, you will be required to provide additional information that may include a credit card number or other banking or payment information ("Billing Information").

As you navigate the Site, also automatically receives and records information on our server logs from your browser, including your IP address and the pages you request ("Site Information"). Certain Site Information is collected through's use of cookies, web beacons and other standard collection tools. These tools help provide additional functionality to the Site and help us analyze use of the Site more accurately. We may also use cookies to help track the level of interest in different features of the Site and to compile data that can help us improve our Services. You can choose not to use cookies but then you will not be able to take advantage of certain features of the Site.

In addition to the collection of Site Information, in connection with your use of the Services, may collect information that is created or provided by you for such purposes (collectively, "Service Information"). For example, if you enable users to send SMS messages through the Services, will collect and maintain the call data (recipient phone number, size and time of message and other transactional data). Service Information may include information that is Personally Identifiable Data (as defined in the next paragraph).

The Contact Information, Billing Information, Site Information and Service Information may be referred to below, collectively, as the "Data". "Personally Identifiable Data" means that data which directly, or used in conjunction with other provided information, enables the identification of a specific individual.

How is Data used? may use the Site Information to monitor the use of the Site and to improve the user experience associated with the Site. uses the Site Information internally and only as described in this Privacy Policy.

If you are not a customer of (i.e., if you have not signed up to receive the Services), will use your Contact Information only for the purpose for which such information was provided. For example, if you have signed up to receive product information from, we will use your Contact Information only to send you that information. You may always opt-out of the receipt of any of those communications. Email opt out instructions are contained in each email. uses and stores Service Information only for the purpose of conducting business with you. For example, we will use your Contact Information to provide you with access to the Services you have ordered, as well as support services, technical updates or updates on changes in's usage policies. may also use your Contact Information to send you company updates and marketing offers and information. You may opt-out at any time from receiving marketing information from, as described in the preceding paragraph. You may not opt-out from non-marketing communications, including company updates, service notifications and other operational updates. To note,'s use of the Service Information is also governed by the agreement you enter into with in connection with the Services (the "Services Agreement"). Please refer to the Services Agreement for specific provisions concerning confidentiality and data protection. In the event of any conflict between this Privacy Policy and the Services Agreement, the Services Agreement will control.

Also, for clarification, this Privacy Policy applies if you are a visitor to the Site or if you purchase the Services. If you use a third party application or service that is integrated with, then such third party's privacy policy will govern the use, storage and disclosure of your data in connection with such application or service. may receive orders, subpoenas or other legal demands for Personally Identifiable Data that has been collected on behalf of such third party providers through the use of their applications or services. In such cases, refers the party requesting the Personally Identifiable Data to the applicable third party provider. That provider will respond in accordance with its own policies and may disclose your Personally Identifiable Data in response to such subpoena or other demand for information. Please remember that is not responsible for the policies and practices of such third party providers. If you have questions about any such disclosures, you should contact the applicable provider directly. will have no liability in connection with any act or omission of any such provider with respect to your data or information or otherwise. takes reasonable precautions to protect Data in our possession from loss, misuse, and unauthorized access. follows generally accepted industry standards to protect the Data, both during transmission and once received by However, no method of transmission over the Internet or method of electronic storage is 100% secure. While strives to protect your Data, does not guarantee its security.

CalOPPA Disclosures: does not collect Personally Identifiable Data about a consumer's online activities over time and across different Web sites when consumers use the Site or Services. However, does allow certain third party services to track its users on the Site and other third party sites over time. Such third party services are used to support more effective marketing and advertising programs. does not provide any Personally Identifiable Data to those parties. You can find more information about tracking and opting-out at

Does disclose Personally Identifiable Data to third parties? does not share or disclose any of your Personally Identifiable Data except as described in this Section.

  • Agents, consultants and related third parties: uses third party vendors to perform certain business-related functions. Examples of such functions include data storage services, marketing services, database maintenance services and payment processing. When employs such third party vendors to perform services on its behalf, will only provide them with the Personally Identifiable Data that they need to perform their specific function. Each third party vendor is required to keep such Personally Identifiable Data confidential and not to use such Personally Identifiable Data for any purpose other than providing services to
  • Affiliates: may share Personally Identifiable Data with entities that are control, are controlled by or under common control with (each, an "Affiliate") for the purpose of assisting in providing its Services to you. In that event, any such Affiliate will use Personally Identifiable Data solely as permitted under this Privacy Policy.
  • Business transfers: reserves the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personally Identifiable Data may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of may continue to use your Personally Identifiable Data as set forth in this policy.
  • Legal requirements and other circumstances: may disclose Personally Identifiable Data if required by law or if it believes in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or property of, or (c) to protect the property or safety of users of the Site or Services or any third party. If is required by law to disclose any of your Personally Identifiable Data, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. In addition, if does not believe the disclosure request has been properly issued, then will object to such request.

How do I correct Contact Information?
In the event that you have volunteered Contact Information and/or provided Billing Information, you may correct or amend that information by editing your account profile or email us at
Last Updated
December 17, 2014